Popular Services

Request new computer technology, upgrade your current technology, find renewal date, move technology etc.


Use this service to enter and submit an IT project request to the Project Portfolio Office. This is the gateway to request, track and process all IT related projects.


Request a Domain Name Service (DNS) change, addition or removal.


Add a new user or change a current user's access in Salesforce.


Request additional or special access to IT resources such as PeopleSoft modules, Network files and folders, Phone and Voicemail options, specific Software, etc.


Request additional or specialized access to PeopleSoft Campus, PeopleSoft Finance, NC Contract or Full-Time Absentee Reporting.


Request a a new or change to Office Phones, Fax and Audio Conferencing


Audio visual equipment in the classroom or meeting rooms.


Report an issue related to Employee or Student ID Cards to Information Technology Services. This includes Guard Card printers, Epi Suite, etc.


Request new/modified Security Camera or Door Swipe options.


Request a new or change to an email mailbox, distribution list, or room resource.


Select this option if you require immediate technical assistance for a Computer or Audio Visual issue.


Request new, or modify existing, short and long term guest accounts for vendors, contractors, instructors or security.


Request new or Relocate existing network connections
Request a firewall port be opened.


Report an issue with the Niagara College Digital Signage and Wayfinding System.
Request information about Digital Signage for your department.


Request printing supplies, usage report or changes to account numbers.


Help with using network file shares. Give access to, make, modify, remove or restore network file share files and folders.


Use this service to request Business Analysis or Process Improvement initiatives to the Project Portfolio Office (PPO).


Software install assistance.


Request audio visual equipment, event wireless access, software and other ITS resources for an NC Event.


Request an enhancement to Salesforce or Report


Information on how to submit tickets, view previously submitted tickets, approve tickets and more.


Request mobile hardware or cellular account changes


Let us help you fix your technology issue.


General inquiries regarding Niagara College enterprise business applications